November 18, 2022 | GM projects $2k savings per vehicle; 'Fixed Ops Doc' Michael Barich

A look at how GM plans to save $2,000 on each vehicle. Carvana plans to lay off eight percent of its workforce. The Tokyo Auto Show gets revamped as a mobility event. Plus, a conversation with the “Fixed Ops Doc” Michael Barich about how crucial it is to greet customers the right way in the service lane.