EP36: Speak from the Heart: Mastering Empathetic Communication in Trying Times

How do you address distressing work events in the workplace?  As a leader, do you just not bring it up at all or acknowledge what is happening with empathy instead of feeling the pressure to choose a side or state your opinion?Hey thriver! It's Brittany N. Cole back with another power-packed episode that I believe is truly essential for every leader out there - how do you say hard things well?  Let's enhance the depth and authenticity of our communication together! Today, we dive deep into the art and science of communicating with empathy. We've all been there – those challenging moments when you need to convey something difficult, yet critical. But how do you ensure the message lands, preserving both the relationship and the intent? This episode is your guide to doing just that. In this episode, you will gain insights on: Empathy Conversations: The five-part framework to structure difficult dialogues with empathy at the core. Clarity and Context: Mastering the art of inquiry to understand others' perspectives before diving into discussions. Authentic Leadership: How to align your personal brand with empathetic communication seamlessly. Inclusion and Identity: Discover how someone's identity influences their experience and how you can be mindful of it. Call to Action and Commitment: Strategies to move from empathy to action in your conversations, ensuring lasting impact. With the rapidly evolving business landscape, inclusion is no longer optional; it's imperative. Together, we'll discuss actionable strategies to ensure everyone's voice is not just heard, but valued and understood. So, hit play! 🎧 Dive into this journey of mastering the delicate balance of speaking hard truths with a heart full of empathy. Remember, thriver, leadership is not just about guiding; it's about genuinely connecting. Keep leading & keep thriving!Resources referenced in this episode:Thrive Through It: A Guide to Redefine Resilience, Communicate with Empathy, and Practice Allyship in Your Life and Business Everyone Communicates, Few Connect: What the Most Effective People Do DifferentlySay More About That: ...And Other Ways to Speak Up, Push Back, and Advocate for Yourself and Others