Special Guest Chris Voss Author of Never Split the Difference

On this episode, Chris Voss discusses with Linda and Dana how the tactics he learned as an FBI negotiator apply to the real estate world. He explains how in real estate, every conversation is difficult, and approaching people with warmth when giving bad news changes the dynamic of the conversation. He also shares how bonded someone feels to you when they say "that's right" to you. For information on his real estate coaching program, email [email protected] or go to his website www.blackswanltd.com.